Praise from on high

Another unsolicited letter of thanks received, this time from John Stone, the deputy head at Archbishop Holgate's School in York where we have just finished the new £3.6m Learning Centre. Our site manager Louis Bradley has received 10 out of 10 for customer satisfaction on his last three schools projects, and it looks like he's heading for another good score. He's going to be difficult to live with! Only joking Louis - congratulations to to Mark Goodwin, Andy Roberts and yourself for another top quality piece of work.

Decent Homes PH4 confirmed

Just returned from Selby, where we were holding an open day to allow tenants to select their kitchen styles and find out about the works that will be taking place over the next few months. We'll be working on around 130 properties. It was good to hear such great feedback from tenants and the council on the works we have completed. Of around 60 satisfaction surveys returned so far, we've got a 100% record, will all tenants saying they were either "satisfied" or "very satisfied" with our performance.